H.G. FENTON COMPANY EARNS NATIONAL HONORS FOR TENTH CONSECUTIVE YEAR FOR ACHIEVING SUPERIOR RESIDENT SATISFACTION AT ITS 3,100 APARTMENTS IN SAN DIEGO
SAN DIEGO, February 27, 2013 – For the tenth consecutive year, San Diego-based H.G. Fenton Company has earned national honors in the annual SatisFacts “Resident Satisfaction” Awards for apartment owners and managers. The company ranked third in the nation in the category of 2,000 to 4,999 units, and ranked eleventh overall among the 200 companies and 1 million apartment homes surveyed.
“Providing our residents with a rewarding experience is very important to us. We continually strive to provide a high level of service in all areas through practices that focus on the needs and satisfaction of our customers,” said Carroll Whaler, H.G. Fenton Company’s executive vice president of residential asset management. “We are very proud of our residential management, leasing and maintenance teams for living our mission daily to create quality places for people to live and work.”
H.G. Fenton Company is a San Diego-based, family-owned company with more than 106 years of service to the residential and commercial real estate industries in San Diego County. The company owns and manages a residential portfolio totaling over 3,100 apartment homes in 13 communities including Solterra, a brand new, eco-friendly apartment project that is under construction and about to release its first phase of homes for lease this spring.
According to Doug Miller, founder and president of SatisFacts, “Companies that were honored have a passion for delivering exceptional service and in turn are rewarded by high resident retention rates.”
Said Whaler, “We value our residents and want to provide them with apartments they enjoy and are proud to call home. Low turnover enhances the feeling of community at our projects and allows us to focus more of our attention on our existing residents, adding to their experience with us. “
About H.G. Fenton Company
H.G. Fenton Company has proudly entered its second century of service providing quality places for people to live and work. The company is committed to responsible development and management practices, and meeting the needs of its commercial tenants and apartment residents over time. H.G. Fenton Company owns and manages over 4 million square feet of office and industrial space, 13 apartment communities totaling over 3,100 homes (including the new Solterra community in Scripps Ranch which will complete construction in the first half of 2013), and also manages a development pipeline of land and commercial projects. For more information, visit www.hgfenton.com.