SAN DIEGO, April 10, 2014 – H.G. Fenton Company has earned national honors from SatisFacts for resident satisfaction at its San Diego apartment communities, ranking among the top five companies in the U.S. in the category of 2,000 to 4,999 units. This is the 10th consecutive year H.G. Fenton Company has achieved a top-five ranking among the more than 200 companies and 1 million apartment units surveyed.
The annual SatisFacts awards are based on direct customer feedback, making them a respected barometer for service and management practices of apartment owner-managers throughout the U.S.
“We want our residents to make the most of their lifestyle through apartment communities that are designed with their needs in mind and managed to ensure a rewarding experience,” said Carroll Whaler, H.G. Fenton Company’s executive vice president of residential asset management. “We are very proud of our residential management, leasing and maintenance teams for living our mission daily to create quality places for people to live and work.”
H.G. Fenton Company is a San Diego-based, family-owned company with more than 107years of service to the residential and commercial real estate industries in San Diego County. The company owns and manages a residential portfolio totaling over 3,200 apartment homes in 13 communities including Solterra, San Diego County’s first market-rate 100 percent photovoltaic apartment community where residents can derive all of the electricity they need for daily living from the sun.
“Companies that were honored have a passion for delivering exceptional service and in turn are rewarded by high resident retention rates,” said Doug Miller, founder and president of SatisFacts.
Said Whaler, “Happy and satisfied residents helps to ensure low turnover, and this in turn creates a feeling of community at our projects that our residents enjoy.”
About H.G. Fenton Company
H.G. Fenton Company has proudly entered its second century of service providing quality places for people to live and work. The company is committed to responsible development and management practices, and meeting the needs of its commercial tenants and apartment residents over time. H.G. Fenton Company owns and manages over 4 million square feet of office and industrial space, 13 apartment communities totaling over 3,200 homes, and also manages a development pipeline of land and commercial projects. For more information, visit www.hgfenton.com.