H.G. Fenton Company (“Fenton,” “we” or “us”) operates the hgfenton.com, hgfentonhomes.com,
scrippslanding.com, tierrasantaridge.com, solanahighlands.com, seagatecondorentals.com, eldoradohillsapts.com, belladelmarapts.com, riverfrontrentals.com, clubriverrun.com, portofinoapthomes.com, creekview.info, eveningcreek.info, aquateraliving.com, urbanalivingsd.com websites (collectively, the “Site”), which are hosted in the United States. We want you, our customer, to
understand how we collect and use data about your Site visit, specifically the portions of the Site that
require you to register and/or log in to gain access, such as when you are submitting an application online
computer to help us monitor and improve Site usage and performance. Certain web pages may allow you
to voluntarily submit personal information about yourself and any potential property in which you express
an interest. For online recruiting purposes, the Site collects “personally identifiable information”, which is
information that identifies you. This may include your name, address, email address, telephone or fax
number, IP address, any content you post in your resume or CV, and certain other information, which we
explain in more detail below. You can choose not to provide us with this information, but certain portions
of the Site may not be available to you.
We do not disclose this information to third parties for their marketing purposes without your prior
consent, but we do use third party software and services to assist us with collecting and analyzing
information regarding use of the Site. We may also disclose your information to others for other
should contact firstname.lastname@example.org if you have questions or concerns about this policy or the use of
We use Google Analytics, which collects information about our Site users and reports usage trends to us,
without identifying individual visitors. Google Analytics may collect similar information from you when
you are on other websites. To learn more about Google Analytics, including how to opt out of it, please
we engage in on the Site and does not apply to activities that are “offline” or unrelated to the Site.
Anonymous Information: We may collect two types of information through this Site: anonymous
information and personally identifiable information (“PII”). We collect certain anonymous data regarding
the usage of the website. This information does not personally identify users, by itself or in combination
with other information. We gather it to improve the performance of the Site. The anonymous data we
collect can include information such as the type of browser you are using, IP address, the pages you view,
and the length of your visit to the Site.
Personally Identifiable Information: We may also ask you to provide personally identifiable information on
the Site, which may include your name, address, telephone number, fax number, company name, e‐mail
address and relevant details about the property that interests you. These details may include whether the
location is a business or residence, the location, and the square footage, to give some examples. This
information can be gathered when you send us an e‐mail or when you complete the specific web page
request form. In all such cases you choose whether to provide us with the personally identifiable
information, but certain portions of the Site may not be available to you or we may not be able to
respond to your inquiry effectively if you do not provide the PII requested.
My Account: In order to provide some of the services on the Site, we ask you to provide additional
personal information regarding your account with Fenton. This additional information may include
existing account numbers, application details, service preferences and so forth. We will use this
information only to support your relationship with Fenton. This includes responding to your requests,
customizing your experience on the Site, and communicating with you about your account.
Surveys and Contests: We may occasionally request information from you via surveys or contests. Your
participation in these surveys or contests is completely voluntary. The information that we request
typically includes your contact details. If you choose to participate, the information that you provide will
be shared with the contest/survey sponsors to notify winners and award prizes. Survey information may
also be used to monitor and improve the content and performance of the Site.
Career Pages: If you choose to review our job listings and to submit an application from our career web
pages, then you will have choices as to how you contact us and how much information you provide
online. Any information that you provide within your resume or CV will be considered Personally
Identifiable Information and will be used only in the context of assessing your suitability for one or more
roles with us. We will maintain any resume information on file after submission in case subsequent job
openings may interest you. We will use your contact details to alert you if we see a potential fit. You may
contact us at email@example.com to have your resume information removed from our database.
Community Classifieds: Each of our properties will typically have a portion of the web site designated as
Residents Corner, where you can post and respond to community classifieds for example. Posting and
responding to classifieds is entirely voluntary but you should know that information posted is publicly
available, even to those Site visitors who are not members of your residential community. Therefore, you
should always be aware of any personal information that you post, as we can take no responsibility for
how this information may be used outside of Fenton.
COOKIES AND WEB BEACONS
Cookies are small bits of data cached or stored on your computer based on Internet activity. We use
cookies to monitor individual activity in aggregate to improve the Site. The information we gather may
include IP address, user language, the operating system, browser type, the presence/absence of “flash”
plug‐ins, screen resolution, connection type, and information that identifies the cookie. However, no
other user information is generally collected. On most web browsers you will find a “help” section on the
toolbar. This will tell you how to stop accepting cookies, how to be notified when you receive a browser
cookie, and how to disable existing browser cookies. Remember though that without browser cookies you
may not be able to take advantage of all our Site features.
We also use web beacons (also known as clear gifs), which are tiny graphics embedded on a web page to
help us measure the effectiveness of particular content. Unlike cookies, web beacons are not stored on
your computer’s hard drive.
USE AND DISCLOSURE OF INFORMATION
Fenton uses the personal information you provide through the Site in a manner that is consistent with this
with the reason for which it was provided. For instance, if you contact us by email, we may use the
personal information you provide to answer your question or resolve your problem. We use the
information collected through the Site for statistical purposes and for improving the Site, as well as for
our marketing purposes and potentially sending commercial emails to you. We often engage a third
party’s software or services to assist us with these collections and analyses. As a practical matter, we
must release your mailing address to a postal or courier service to deliver information you requested. We
use third‐parties to assist us with our marketing efforts, including assisting us with sending emails to you.
This may include sending you free electronic newsletters and marketing‐related emails for services
described on our Site. However, you will have the choice to opt out of receiving newsletters and
marketing emails for our services by either contacting us directly at firstname.lastname@example.org or through the
“unsubscribe” link found at the bottom of our newsletters and emails.
On certain of our Site pages where you have submitted detailed information concerning potential
properties or services or job postings, we will use this information only for the purposes of contacting you
and determining which job, property or service and so forth may be most relevant to you. We will not
share this information with any third party for their own marketing purposes without your prior consent.
We may also disclose personally identifiable information in order to respond to a subpoena, court order
or other such request. We may also provide such personally identifiable information in response to a law
enforcement agency’s request or as otherwise required by law.
We may provide your personally identifiable information to a third party if we file for bankruptcy, or there
is a transfer of the assets or ownership in connection with proposed or consummated corporate
reorganizations, such as mergers, acquisitions, or sales of business units.
Uses by Third‐Parties
We do not provide your personally identifiable information to any third party for their own marketing
purposes without your prior request or consent. Fenton works closely with certain businesses to provide
you with property information and services. Sometimes these businesses make special offers available to
Site visitors. If you request to receive information about these offers, we will share your personal
information with these companies so that they can send you details about their special offers. You should
know in advance that each of these companies has its own policies with respect to the collection and use
of personal information and that we are not responsible for their use of your information.
INFORMATION SECURITY AND SECURE TRANSACTIONS
We have implemented various security measures for the purpose of protecting your personal information
against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access
and against any other unlawful forms of processing. When you create a user profile and log in to a secure
portion of our Site, your personal information benefits from the protections of Secure Sockets Layer
(“SSL”) technology. Our web servers have been enabled with SSL technology to automatically encrypt your
information and help prevent unauthorized parties from viewing your account or application information
during a secure session. This is why you must enter your unique user name and password each time you
access your account information through the Site.
You are responsible for maintaining the confidentiality of your user name and password. You are
responsible for all uses of your password, whether or not authorized by you. You must inform us
immediately of any unauthorized use or your user name or password.
However, the transmission of data over the Internet by its nature entails the use of systems under the
control of third parties, and as a result Fenton will work to prevent any violation of the security systems
but cannot ensure a total control of the security of such systems.
Please be aware that our Site may contain links to other sites on the Internet that are owned and
operated by third parties. These links include, but are not limited to, individual websites for H.G. Fenton
Company apartment properties and the careers section of www.hgfenton.com. The information practices
of those websites linked to our Site are not covered by this Policy. We are not responsible for the privacy
policies of websites to which the Site links. If you provide any information to such third parties, different
rules regarding the collection and use of your PII may apply. We strongly suggest you review such third
party’s privacy policies before providing any data to them. These other sites may send their own cookies
or web beacons to users, collect data or solicit personally identifiable information. We cannot control this
collection of information. You should contact these entities directly if you have any questions about their
use of the information that they collect.
Fenton understands the importance of protecting children’s privacy in the interactive online world. The
Site covered by this policy is not designed for or intentionally targeted at children 13 years of age or
younger. It is not our policy to intentionally collect or maintain information about anyone under the age
INQUIRIES, CORRECTIONS AND COMPLAINTS
Data is submitted to H.G. Fenton Company (“Fenton”) and is hosted and stored in a database on servers
situated in the United States by Fenton and by third parties on our behalf.
You are responsible for ensuring that the personal information you have submitted or access through the
Site is accurate and complete. You may change the information we have on file for you by accessing My
Account and entering any new or different details. If you have included personal details such as address or
email information, you may alter these via the appropriate link on your My Account page. Please contact
us immediately if you notice changes to your profile that you did not request or if you notice any
suspicious activity concerning your account.
H.G. Fenton Company
7577 Mission Valley Road, Suite 200
San Diego, California 92108
If you wish to modify or update any information we have received, please contact email@example.com.
modifications will become effective thirty (30) days after they are posted. We encourage you to