SAN DIEGO (February 15, 2019) – For the 17th year in a row, H.G. Fenton Company has received a National Resident Satisfaction Award from SatisFacts, a national provider of resident surveys, focusing on multifamily retention and reputation management. The Resident Satisfaction Award is an especially valued recognition for the H.G Fenton team because the award is based entirely on direct feedback from residents.
“For us, receiving this recognition year after year highlights our commitment to our customer and the quality of their experience with us,” said Carroll Whaler, H.G. Fenton Company’s executive vice president of residential asset management. “Consistently meeting our goal to create lifestyle opportunities for our residents to live well is our focus at H.G. Fenton, and we’re proud to receive among the highest resident satisfaction scores in the industry. Understanding what matters most to residents gives us an opportunity to continually review and improve.”
H.G. Fenton owns and manages 16 residential communities throughout San Diego County with more in development. Its recent projects include the award-winning Vici and Amo communities in Little Italy. On El Cajon Boulevard in the historic North Park neighborhood, H.G. Fenton is currently building BLVD. Slated to open in summer of 2019, BLVD is a mixed-use development comprising 165 apartment homes above approximately 4,000 square feet of ground floor restaurant/retail space.
The Resident Satisfaction Awards are based on a national survey of residents across more than 1 million apartment units. With over 17 years of experience, SatisFacts is the leading provider of resident surveys for the apartment property management industry. For a full list of award winners, see: www.satisfacts.com.